Four values, and the behaviour each one asks for.
Passion, growth, integrity and family. Each one comes with the specific things we expect people to actually do — because a value nobody can act on is a poster, not a value. This is what we hire against and hold each other to.
PassionWe love what we do
GrowthWe are bigger than who we are
IntegrityThe essence of everything successful
FamilyWe want the best for each otherThe four, in full
The value, why we hold it, and what it looks like in the work.
Passion
We love what we doA positive, can‑do spirit is what moves us a step closer to where we are going — and what makes the work worth doing in the first place.
- Care about the job in front of you.
- Do work you can be proud of.
- Take the initiative to find a solution.
- Do what is right without waiting to be told.
- Ask for help when you need it.
- Work efficiently — the more you get done, the sooner you get there.
Growth
We are bigger than who we areGrowth does not happen by chance. For everyone we bring on board we guarantee it: we believe every team member has unlimited potential, and our job is to help unlock it.
- Be comfortable with change.
- Leave the comfort zone to reach a bigger goal.
- Set clear goals each day, and review them before you finish.
- Learn by teaching someone else.
- Take part in learning fully, not partly.
- Look for improvements, and give feedback that can be acted on.
Integrity
The essence of everything successfulWe show integrity by consistently delivering exactly what we promised — to clients, to partners and to each other.
- Make only agreements you are willing and intend to keep.
- Flag a possible broken agreement at the first appropriate moment, not afterwards.
- Clear up a broken agreement at the first opportunity.
- Be responsible — no blame, no justification.
- Align in conversation and in action.
- Show up ready to work, physically and mentally.
- Practise accountability and take ownership.
Family
We want the best for each otherThe people who do this best take ownership, collaborate, and spread a positive influence — creating joy and harmony with everyone around them.
- Speak with good purpose.
- Create harmony in the company.
- Create joy in the company.
- Communicate openly — no drama and no politics.
- Live purposefully.
- Respect each other.
- Focus on what works.
- Take part in company activities.
Where this reaches you
Values are internal by nature. These are the places where ours turn into something you can hold us to:
- Passion — a product specialist prices your enquiry within two working hours, and stock items are dispatched the same or next working day.
- Growth — thirteen brands, four of them held exclusively, so more of what you ask for is something we can actually answer. See the brands.
- Integrity — our sales terms, exchange window and claim period are published in full, not sent on request. Read the terms and conditions or the FAQ.
- Family — the person who answers your enquiry is the one who follows it through. No ticket system and no queue.
More about the company
Three places to go from here:
- About RFS Hydraulics — what we do, where we hold stock and who we supply.
- Brands — the thirteen manufacturers behind the range, and which four are exclusive to us.
- Contact — the office in Kuala Lumpur, the warehouse in Johor Bahru, and how to reach a specialist.
If you are reading this because you are thinking about joining us, send us a message — there is no formal listing, but we would rather hear from you than not.
Send the part number, the drawing or the schedule.
One fitting or a full bill of materials — priced by a product specialist within two working hours.